Returns & Exchanges
At HealthyCell, we want you to feel as good as you look in our sustainable fashion pieces. If your purchase isn't a perfect fit, we offer easy returns and exchanges within 30 days of delivery for all unworn items with original tags.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging, ensuring all labels are attached, and include the packing slip provided in your confirmation email.
Attach the Label
Print the prepaid shipping label generated from our portal and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing